Preusser Jewelers

We visited quite a few stores in the area, but chose to work with this jeweler. They were immediately warm and welcoming to us, had great communication, and they worked with us on a few different occasions to narrow down the selection. They provide great service and have beautiful options for engagement rings. Deb was wonderful to work with and now I have my dream ring!

I went into a different GR local store to get my engagement ring “fixed” (they actually made my solitaire crooked and nicked a prong) so I went to Preusser Jewelers, and I’m so impressed!! Debra is so sweet and easy to talk to, she listened to my concerns and made the process so easy. I went in 6 days later, and my ring is spotless!! The gentleman there is just as kind as Debra, and again he made it a very quick and easy process. My ring looks brand new, blindingly shiny, and you’d never guess there was ever a nick in the prong! Thank you so much!! Will be purchasing my bands from here.

I have been a customer of Preusser Jewelers for 30 years. I have purchased jewelry and have had custom jewelry made. I have had a beautiful medical bracelet made with engraving on the back and now am going to call to see about getting a medical necklace done. :) They have incredible patience and class and are never pushy. They help you pick out what is in your best interest too. When I think of Preusser, I think of the "class" of downtown Grand Rapids. Need I say more?

I dealt directly with David, the owner. His transparency in pricing was second to none. He immediately won my trust and my business. He made my purchase experience absolutely incredible. I was purchasing diamond earrings and had already gone to 3 other stores who were much higher priced for the same or less quality of stones. He hand delivered the earrings to my home after hours one night to be sure I had them prior to a hospitalization he knew I was going in for the next day. Such amazing service. Customer for life!!!

For anyone looking for the white glove service through the engagement ring process, look no further. I cannot say enough good things about my experience with Preusser Jewelers. I recently purchased an engagement ring from them and my fiancée and I are very pleased. I spoke and met with many different jewelers before being put in touch with Preusser. They are incredibly honest and transparent and will not try to sell you into anything at an unfair price. The two people I worked with were very helpful and responsive, making the process very easy. Thank you!!!