Why You Should Never Buy Fine Jewelry Online

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Buying and selling items online has continued to grow from year to year. There’s even a niche market for purchasing fine jewelry online. Sure, buying jewelry online is convenient. You can find the exact piece you want and you might even find it cheaper compared to in-person jewelry stores.

But is the convenience and lower cost worth it? We’ll explain why you should never buy fine jewelry online.

Consultations With Clerks

People who work in a jewelry store, particularly Preusser Jewelers, are experienced in their field. Buying fine jewelry in a store allows you to ask questions, receive feedback, and make decisions based on a conversation. Buying jewelry online takes that experience away.

Getting to See Pieces Side-by-Side

Sometimes you need to see fine jewelry pieces side-by-side. For example, you have your eye on three different engagement rings but you don’t know which one is for you. When you see them side-by-side, under normal lighting conditions, you can determine which of three options is best for you.

Another example is when you’re building an ensemble. Yes, some fine jewelry collections have matching sets. However, you might want to mix it up a bit. When you see fine jewelry in a store rather than online, you can build a set that matches your personality and style tastes.

Collaboration on Custom Pieces

Do you favor custom fine jewelry? Going to a store in person gives you tons of opportunities to collaborate with a jeweler for best results. Even in the era of live video chats for customer service, there’s nothing like seeing a piece of jewelry come to life in person because you can view jewelry selections in person to get inspiration.

Customer Service

Despite emails, live chats, video chats, 360-degree tours, visualizing a ring on your finger, and other technological tools, online customer service can’t replace going to a store to talk to someone in person when and if you have any issues, comments, questions, or concerns about your fine jewelry. 

Getting the Feel for the Piece

Nothing compares to putting a ring on your finger or a necklace around your neck. You absolutely need to see how fine jewelry fits on you to get the feel of the piece. Once you feel comfortable with it, you can make an educated choice.

You Get What You Pay For 

Fine jewelry online may be less expensive. But you get what you pay for. There’s less customer service, the person consulting with you may not be a jewelry expert, and you don’t know what you may get when your fine jewelry arrives at your house.

Shop at the Finest Jewelry Store in Grand Rapids

Have any more questions? Stop by Preusser Jewelers, Michigan’s oldest jewelry store, in the heart of downtown Grand Rapids. We promise great customer service and fantastic selections of fine jewelry. Contact us or call (616) 458-1425 for more information.